Conditions of Use

[1] These are the only terms and conditions upon which we agree to contract with you and no alteration of these terms and conditions shall be valid unless previously agreed in writing.

[2] Your order will not be accepted until we receive payment from your credit card or your cheque has been cleared.

[3] The (total) price of the ordered goods shall be as set out in the on-line order form and includes postage, packing and value added tax (if applicable).

[4] Unless payment has been made via Credit or Debit card, please make all cheques payable to "Mary's Dowry Productions" and to be received by us within 14 days of receipt of invoice. Please include the order number on the reverse of the cheque.

[5] The ordered goods will be delivered to the address entered by you on the on-line order form. Ordered goods will normally be delivered within 1 to 5 working days of your order being accepted depending on your chosen delivery method, unless otherwise notified to you by us. However, time for delivery shall not be of the essence and we shall not be liable for any delay in delivery. If we fail to despatch any ordered goods within 30 days of accepting your order, we shall refund in full your payment in respect of such goods.

[6] If you fail to take delivery of the ordered goods and they are returned to us, we will contact you in confirmation. If the goods are still required, will ask for an additional shipping fee to make a second delivery.

[7] Unless otherwise notified to you by us, our returns policy is as follows. If you wish to return goods, you have a duty to keep them in your possession until you return them. Please contact us if you would like to return your order. Goods must be returned in their original condition, including immediate packaging, within the cooling off period (15 days). If you are not entirely satisfied with any ordered goods we will refund your payment for such goods subject to (a) you despatching such goods back to us, at your cost and with proof of posting, within 7 working days of delivery to you and (b) our receiving the goods back unused and in undamaged condition. Risk of damage to, or loss of, such goods shall pass to us at the time of delivery to us.

[8] We shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow our instruction (whether oral or in writing), misuse or alteration or repair of the ordered goods without our approval.

[9] We reserve the right to vary these terms and conditions at any time but, in respect of any ordered goods, the terms and conditions which apply shall be those which you accepted when you placed your order.

[10] DVD Distribution: All DVDs are purchased with the understanding that they will not be duplicated, distributed, listed or sold on as Mary's Dowry Productions remains the sole distributor of goods unless a Trade account has been established and agreed upon in writing. Failure to comply with the copyright license of all DVDs including soundtracks is a breach of copyright and will result in legal action. To open a Trade account please contact Mary's Dowry Productions.

Mary's Dowry Productions

E-mail: mail@marysdowryproductions.org - Tel: 07906 446 078
Copyright © 2017 Mary's Dowry Productions.